A woman who requested a female NHS nurse to perform her cervical smear test was “embarrassed and distressed” after a person with stubble and a deep voice summoned her for the intimate procedure.
When the patient pointed out the mistake, the nurse replied: “My gender is not male. I’m a transsexual.”
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The nurse “had an obviously male appearance . . . close-cropped hair, a male facial appearance and voice, large number of tattoos and facial stubble”, she said.
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