Topic: I work for the company you all hate, Comcast.
Nexus !jNexusRe/. started this discussion 10 years ago#51,979
I have a job now in Comcast's promotional department. Comcast doesn't want you to know you can get your money back within 30 days of signing up, discuss? You can also get $20 dollars if your installer shows up late.
chili dog !!81dzJNNYL joined in and replied with this 10 years ago, 1 minute later[^][v]#675,531
I think Bell&Rogers&Telus are together the Canadian Comcast
The persistence when you try to unsubscribe really sucks :c
Whats your job?
Edit oh promotions
But uh
What does that mean in practical terms
(Edited 26 seconds later.)
Nexus !jNexusRe/. (OP) replied with this 10 years ago, 1 minute later, 3 minutes after the original post[^][v]#675,537
@previous (chili dog !!81dzJNNYL)
I am a telemarketer, I try to sell you a package that locks you into a contract. We literally screw people who try to cancel. You will literally be sent from department to department just to try and make you give up.
Big Daddy Derek !Uvm54ORbmo joined in and replied with this 10 years ago, 53 seconds later, 4 minutes after the original post[^][v]#675,539
inb4 illegible gibberish
chili dog !!81dzJNNYL replied with this 10 years ago, 53 seconds later, 5 minutes after the original post[^][v]#675,545
@675,537 (Nexus !jNexusRe/.)
Is this a monolingual job or are you asked to know Spanish?
Anonymous D joined in and replied with this 10 years ago, 49 seconds later, 5 minutes after the original post[^][v]#675,546
Ah damn I used to be an executive with a company they now own. I have no hate for comcast because I have never used them as a service provider. Plus based on the way they bought the company I used to work for I still get a nice monthly amount of money. They got stuck with debt which is good for me.
Nexus !jNexusRe/. (OP) replied with this 10 years ago, 31 seconds later, 6 minutes after the original post[^][v]#675,548
@675,545 (chili dog !!81dzJNNYL)
No, All of the Spanish customers are sent to an outsources call center in Guatemala. They have to pay you more here in the states if your job requires you to be bilingual so they just outsource it instead.
Nexus !jNexusRe/. (OP) double-posted this 10 years ago, 40 seconds later, 7 minutes after the original post[^][v]#675,550
@675,546 (D)
I should bring home 1000-1500 every two weeks if I can sell enough.
chili dog !!81dzJNNYL replied with this 10 years ago, 2 minutes later, 9 minutes after the original post[^][v]#675,557
@675,548 (Nexus !jNexusRe/.)
Man im jellin
Cant get a call center job even they want fluent bilingualism :c
Are you happy in ur job?
Nexus !jNexusRe/. (OP) replied with this 10 years ago, 2 minutes later, 11 minutes after the original post[^][v]#675,560
@previous (chili dog !!81dzJNNYL)
There are plenty of call centers wanting bilingual speakers. Go on careerbuilder and look. Most of them are hiring and the pay is good.
I hate the calls but I love the people.
chili dog !!81dzJNNYL replied with this 10 years ago, 4 minutes later, 16 minutes after the original post[^][v]#675,573
@previous (Nexus !jNexusRe/.)
No I meant im not bilingual so I can't get a job
I live in Quebec, significantly different job requirements (ie don't be a fucking anglo)
Whats the funniest call you've had?
Nexus !jNexusRe/. (OP) replied with this 10 years ago, 22 minutes later, 38 minutes after the original post[^][v]#675,596
@previous (chili dog !!81dzJNNYL)
French Canadians are assholes. I would love to learn French, I have some basic knowledge of it so Quebec actually sounds like a nice place for me. Why don't you learn it?
I haven't been working there long enough to have a funny call yet. But they showed us this recording (yes you are being recorded) of a guy literally making this girl speak in circles. He just kept asking the same questions in different ways. It was great.
chili dog !!81dzJNNYL replied with this 10 years ago, 13 minutes later, 51 minutes after the original post[^][v]#675,610
@previous (Nexus !jNexusRe/.)
Been trying, I just have a lot of other stuff to learn too and I struggle to keep up with it all
And I don't pay for my uni tuition so that has to take priority
Ime French people are assholes way more than French Canadians
In a French supermarket some dude fucking picked me up by my shoulders and moved me a foot to the left out of his way
WTF
Oh god that's what I get with Bell
Do you get an actual script or just a general try-to-make-them-stay?
Nexus !jNexusRe/. (OP) replied with this 10 years ago, 11 minutes later, 1 hour after the original post[^][v]#675,620
@previous (chili dog !!81dzJNNYL)
French people are assholes. I totally get it.
Yes we have a script and comcasts "unofficial" policy is to give the run around.
chili dog !!81dzJNNYL replied with this 10 years ago, 5 minutes later, 1 hour after the original post[^][v]#675,627
Nexus !jNexusRe/. (OP) replied with this 10 years ago, 4 minutes later, 1 hour after the original post[^][v]#675,632
@previous (chili dog !!81dzJNNYL)
We read it off of our computer. But it kind of basically goes "Oh we are so sorry you are not happy with your service, we currently have this promotion to adjust the price of your service to better fit your budget"
"Oh you are not interested in that as well? But we offer [add value points] and that makes this a great offer that shouldn't be passed on."
"We understand you want to cancel, but this package includes the X1 receiver, Blast! internet and Unlimited voice nationwide."
And it just keeps going, the whole point is to get them to hang up instead of cancelling it.
chili dog !!81dzJNNYL replied with this 10 years ago, 53 seconds later, 1 hour after the original post[^][v]#675,633
@previous (Nexus !jNexusRe/.)
Ew
Does that make you feel greasy and kind of gross?
Nexus !jNexusRe/. (OP) replied with this 10 years ago, 9 minutes later, 1 hour after the original post[^][v]#675,647
@previous (chili dog !!81dzJNNYL)
Yes. You can't really have a soul and work for Comcast unfortunately.