NOTE: CIG is resetting servers every 30 mins on fixed ratios. If you are looking to a fix to that, there isn't one because CIG is doing it on purpose ie. intentionally. That is NOT the purpose of this guide. Thank you.
[ATTENTION CIG]: ok, trying to explain this. Each time you are resetting the server, those of us inflicted with these bugs are having to apply fixes each time. We get it to work, then you reset, the we have to go make it work again. please understand your server resets are making things worse, not better. Thank you.
aaaannnnndd as of the 6pm CST server reset, the fixes don't work for me or some other people anymore.
As for everyone else who have tried these, got them to work, then promptly had them foiled again.... I sincerely apologize. I promise you, they did work and did fix things at one point in time. I will continue doing some research and see if I can't figure out a more permanent solution. As of the moment, you can reapply the fixes every half an hour, or you can call it a night.
Thank you. and Happy Christmas... well as Happy as it can be at the moment. Positive thinking.
Ok gents, so after 4 hours of reading, toying with code, restoring back to back up files, and a whole lot of head ache.... I have figured out how to fix the problem.
So, there are a lot of people giving out suggestions and stuff. They seem to work for some people and not work for others. That's what got me to realize the solution was a combo. People probably tried a couple things and ended up coming to the solution without realizing it.
So, here is how you fix the two different connection problems, and what the problems are:
1. Black Load screen:
Issue in laymans terms: server isn't receiving needed connection data.
Solution: Go into your launcher settings. Click the server language drop down. Choose a language. Then launch.
If post that, you get a cool picture with a fail to connect error, congratulation, you fixed one problem and got the second problem.
2. Connection Error: Failure to Connect
issue in laymans terms: Server isn't recognizing your log in information do to contradiction in data.
Solution comes in two stages.
Stage one: Go to your game folder found in "documents/Starcitizen". Delete your "client" folder. Next go into "CitizenClient" and find a file called "LoginData" which should be a .jsog (i think). Open that folder in Notepad and save it as is to a different folder as a back up. Next delete the line [,token: "confidential series of numbers and letters"] < (do NOT post those numbers on the forums, unless you wish to be hacked.) Finally save that edited file over the previous version in "CitizenClient".
Now try to log in. If it works, great. If it doesn't go on to stage 2:
Stage 2: Go back into your "CitizenClient" and look for "User". Delete it. Then try logging in again. That should fix it.
Here is the why and what happened as far as I can figure out on my end. For some reason, when the client was patching a certain number of people had an issue where the old server data didn't get completely patched. Normally it will delete those files and replace them with new ones from the server. However, for some reason, some of these files never got deleted and replaced. What your doing is manually forcing those files to flash patch when you connect.
Hope this helps everyone still having issues. See you all in the 'Verse.
Post Edit:
Some people are still saying they are having issues after trying stage 2. A dude in another forum figured that one out. If you are having connection issues similar to the black screen, but in the lobby system, and BESIDES CIG resetting servers like that is actually going to solve anything, {Seriously, that wont solve anything CIG. If one reset didn't do it, the next 30 won't.} please try the following and let me know if this solved the issue. I personally haven't had this issue yet, so I can't confirm it, but the feed back on the reddit forums are positive:
In your launcher in the settings there should be a box that says "report errors to servers". UNcheck that. Then try out the lobby system again. It theoretically should be fixed. If it doesn't please let me know and I will put it up as bad info for the "bug smashers" *i say in the most high pitched voice I can*. Thanks.
credit: Seth Darklight
be sure to apply these fixes after the server resets on the hour and half hour
Lonestar the Kilrathi (OP) quadruple-posted this 11 years ago, 5 minutes later, 45 minutes after the original post[^][v]#517,835
here's how to fix the login problem according to the TEST troll division:
You have to press the "Launch" button in the launcher at XX:29:45 / XX:59:45. With all the loading done you should be able to get about 25 minutes of flying(80% chance there isn't another error).
squeegee replied with this 11 years ago, 18 minutes later, 1 hour after the original post[^][v]#517,935
@previous (Lonestar the Kilrathi)
holy shit this actually worked. holy shit.
squeegee double-posted this 11 years ago, 1 minute later, 1 hour after the original post[^][v]#517,936
streaming it
twitch.tv/lonestar_the_kilrathi
Anonymous C joined in and replied with this 11 years ago, 3 minutes later, 1 hour after the original post[^][v]#517,939
@previous (squeegee)
No one wants to watch your loading screen
Lonestar the Kilrathi (OP) replied with this 11 years ago, 33 minutes later, 1 hour after the original post[^][v]#517,947
@previous (C)
i got in a good 25 minutes. shot up 2 different ships with pistols and eva'd around shooting at stuff. it was awesome.
my SSD is really earning it's keep because you have to load between xx.29.45 and xx.30.45 and then for some reason you get a half hour to play. of course i wasted some of it setting up the stream once i saw it was stable
Anonymous D joined in and replied with this 11 years ago, 1 hour later, 3 hours after the original post[^][v]#517,964
didnt work for me -- i take it back it did work. thanks
(Edited 5 minutes later.)
Lonestar the Kilrathi (OP) replied with this 11 years ago, 45 minutes later, 4 hours after the original post[^][v]#517,966
Lonestar the Kilrathi (OP) double-posted this 11 years ago, 21 hours later, 1 day after the original post[^][v]#518,187
PSA: (10 hours old) Server side hot fix in place. They are still doing restarts but have moved to hourly but a fix is in place that has made the servers stable during that hour. people are reporting the hourly restarts as being the most frequent cause of disconnect now.
i think they are getting close to a permanent solution.