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Topic: Who do I contact in EA Support over a faulty serial code?
Anonymous A started this discussion 12 years ago#34,150
I attempted to contact them before via a live chat, but the guy just disconnected. This is an issue that has been bothering me for the course of a few years now and I would like the peace of mind that comes with getting it resolved.
The issue I am having is that I cannot seem to be able to register my copy of The Sims 3 Late Night on the official Sims 3 website. I also attempted to do this over Origin to no avail. If the product already was registered to my account then it is not showing up on my Sims 3 profile on the website nor is it showing up in my Origin library.
Their support website confuses me to high heaven and I have no idea who I call or e-mail for support to help me resolve this issue. Greenheart Games were good in helping me resolve my Steam key issue, but of course, with Electronic Arts, nothing is ever that simple.
Does anyone here have experience with contacting EA Support?
Anonymous B joined in and replied with this 12 years ago, 5 minutes later[^][v]#471,635
fuck off catherine
Syntax joined in and replied with this 12 years ago, 5 minutes later, 11 minutes after the original post[^][v]#471,636
Want to have some fun? A test to see how many tears your eyes can produce?
Type in EA Customer service in2 Google. EA has the distinction of being voted the very WORST CUSTOMER SERVICE of any company of any type in on planet earth.
You might give the on line method a try and if they still accept email give that a go. Just keep dialing and dialing and hope you find a customer service person that will not hang up
I used to play EA as a Stock Market item and made a very modest gain and then gave up. Have many a friend who worked for them and they gave up as well
Anonymous D joined in and replied with this 12 years ago, 51 minutes later, 1 hour after the original post[^][v]#471,644
@OP
You contact no one. Sorry. You paid money to EA. It's done. EA is a shit company that doesn't care about you any further than can you can throw money at them. Future advice: Don't buy EA games. EA is a piece of rotting shit.
dw !jdTkvovFCQ joined in and replied with this 12 years ago, 33 minutes later, 1 hour after the original post[^][v]#471,655